How we use AI

Learn about our philosophy and approach to using AI in our product.

Verena Kuhn avatar
Written by Verena Kuhn
Updated over a week ago

Our philosophy

At Pitch, we believe in the potential of artificial intelligence (AI) to enhance the power, usability, and magic of our product.

We believe we can create value and delight when we leverage AI ethically and effectively. This includes features that are visible and tangible, as well as systems that run behind the scenes to keep users safe.

We consider AI a tool that can accelerate Pitch toward our mission to enable every team's best thinking.

Our approach

When evaluating whether AI is an appropriate part of a feature we're building or challenge we're solving, we follow a few general principles:

  • We build AI systems that are ethical, lawful, and robust. Our team is committed to ensuring every solution we release is fair, responsible, and in the best interest of our users.

  • In most cases, we prefer augmentation over full automation. We aim to keep users in full control of their work, to combine the strengths of humans and computers, and to allow human intervention on unwanted behavior.

  • We're committed to best-in-class data privacy practices. We don't process personal data using AI at Pitch. We comply with the GDPR and remain aligned with the AI guidelines proposed by the European Union in 2021.

  • We ensure all deployments match our quality standards. We carefully review AI behavior during development, before anything gets shipped to users. This includes due diligence checks on harmful biases.

  • We regularly monitor deployments. Detecting and acting on instances of drifting or any other unwanted application behavior is a priority for our team.

Get in touch

We maintain this article as an informational resource for our community. As always, we welcome your valuable input on the usability of our product.

If you have any questions or feedback you'd like to share regarding our use of AI, please let us know.

Features that use AI

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